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Terms and Conditions

TERMS & CONDITIONS

SAMPLE SALE ITEMS ARE FINAL SALE.

CUSTOMER SERVICE

MATTE is dedicated to providing quality care to all of our customers. If you have any questions or feedback please do not hesitate to contact us at customer@shopmatte.com

Our business hours are from 9-5 Monday through Friday, due to high volume please allow up to 24 hours for a response.

RETURN/EXCHANGE POLICY

No refunds are or exchanges are accepted, most of our pieces are body conscious with a very tight fit, once it's been tried on we will not resell it.

PRE ORDER

Pre ordered items are made to your order. We place the order off of the exact amount of orders placed through the website. These orders take 20-30 days to fulfill. Because of this, unfortunately, they can not be exchanged or cancelled.